Customer Services is awesome

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Erick was great and helpful he was the inly one that acknowledged me and asked if I needed help. He told me what I needed done on my car

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Thank you for the five-star rating, Jamil! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!All the best,The Cadillac of Arlington Team

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My customer service rep was amazing I believe his name was Cameron he was very thorough very informative I am beyond satisfied with the work and the effort that he put in to make sure that my vehicle got fixed when insurance was not even trying to pay for it he was able to get the proof from the vehicle and sent over in a timely fashion to get everything done thanks again for everything

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Great service every time I go in

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Sales consultant William Washington provided excellent customer service and made experience of purchasing the vehicle very pleasant. The facility was nice and clean. Everyone was courteous and helpful.

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My recent service visit was outstanding. Kristan took care of my oil change and tire rotation service with the utmost care. His attention to detail and friendly attitude made my experience smooth and effortless. Keep up the great work, Kristan!

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I am very pleased with the fast service and clean environment.

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Eric was great! Had electrical issues which took several days to figure out. Brakes serviced. Arranged a rental car for me whole my car was being repaired. Sometimes getting through to him at the dealership was difficult.

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Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business.-The Cadillac of Arlington Team

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They take great care of Zeus!

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This was an excellent experience. I had to be at work at 9 AM and asked if I could be in and out and he said no problem. He actually got me out of there 45 minutes early so I can make sure I was at work on time. I would definitely prefer a Cadillac a Arlington

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Cadillac of Arlington was AWESOME!! They (Don and Al) were so patient and informative throughout the entire purchasing process. I just took my new vehicle in for service, Ivan the Service Tech, was a great listener and helpful. He really took care of me :) Thank you guys!!!

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Eric is the best in the business. Always very helpful and attentive. Short wait time and very nice staff. Great service department. Nice waiting area.

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Lou and his team did an outstanding work for me to have the vehicle I wanted. Lou simply made it happen. Very nice and friendly team. I never had such a great experience at a dealership. Go there and you will see by yourself.

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Christmas came early for my family thanks to Ron Daly and everyone at Cadillac of Arlington. I traded in a 2010 Cadillac SRX towards the purchase of a 2015 Platinum Cadillac Escalade. Ron's personality made my car buying experience one of the best I've had. He and the others that assisted me were very knowledgeable and transparent from start to finish. My family made me feel like THE MAN when I got home in our new suv. I am looking forward to doing more business with them and I will be referring anyone who asks me about my sweet ride.

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Great service. Actually better than we experienced in the past at Park Place and crest.

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Lou and his team provided me with an "Excellent" customer service. My experience with Cadillac of Arlington was great. Go see them for your next car lease or purchase.

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This is my 2nd car I’ve purchased from this dealership. Both salesmen have been knowledgeable, courteous and attentive to my needs!!!Thanks Jose!!! My car is always finished in a timely manner. Excellent prices on both vehicles. Excellent service department!!!Thanks Cadillac of Arlington!!!

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Jose went out of his way to find me a coupon to use, I will only use this Cadillac dealer for all my service needs and give them a shot on my next purchase.

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So happy because the shop foreman went on a test ride with me but of course my car didn't act up. So the Repaired what I asked. Had detailed discussion with the Service Manager guess we have to wait for the engine light to come on.. Pleased with over all service.

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My experience with Cadillac of Arlington was a good one. I recommend this location to anyone needing assistance with their vehicle.

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I have the best service rep ever! Eric Rancher works so hard to ensure that my services are met. He is an outstanding employee at Cadillac of Arlington!!! I would not want to work with anyone else!! Thank you for all of your help mad making sure my vehicle is up and running!!

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(Translated by Google) Excellent service 100% recommended(Original)Excelente servicio 100% recomendado

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I had a great experience working with Schlevia Estrada to purchase my vehicle. She was organised, patient, and took the time to answer all my questions. The whole process was stress free and I got a great deal on a great car. I highly recommend you seek out Schlevia if you're in the market for a new car.

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